Organizational Behavior Case Study Example | Topics and Well Written Essays - 1000 words - 1

Organizational Behavior - Case Study ExampleIndeed, all the medical checkup staff report to the Chief Medical incumbent and clinic administrator. Notably, all the medical staff and the management must have adequate training and knowledge on their responsibilities (Borkowski, 2011). As such, they performed according to their abilities and valued team melt in achieving the goals of the clinic. However, late last year, the Chief Medical Officer and clinic administrator decided to implement changes in the clinics policies and practices without consulting the medical staff which led to unfavorable effects in the organization (Borkowski, 2011). At the time, there were numerous delays and long wait list in the clinic subject to increasing number of patients, frequent problems with the machines in the theater, lack of administrative support, few numbers of medical staff, inefficient policies, poor IT support, and lack of space in the clinic as earlier noted by the medical staff. The Chie f Medical Officer and clinic administrator opted to increase the working hours of the medical staff, introduce a universal method to assess the performance of the health suppliers, and changed policies as they sought to address the problems at the clinic. Notably, the new working schedule did not solve the problems as the medical staff would work for long hours for no supererogatory returns thus demotivating them. Moreover, the new policies contradicted with the professional ethics of the medical staff and thus they declined to adopt the new policies. In fact the management set the working in the clinic to be from 700-530 every day including weekends where every medical staff would work for atleast70 hours in a week. More so, the management used an snug method to communicate the changes to the medical staff. As a result, lack of administrative support, communication, and motivation led to resignation of 2 nurses and 2 physicians thus crippling the trading operations of the facil ity. However, the clinic is slowly restoring its operations and efficiency after the clinic was put under new management. X And Y-Theories Styles of Management Douglas McGregor devised Theory X and Theory Y of management which assumes human beings nature and human behavior in management (Kopelman et al, 2008). Theory X assumes that work is undesirable, works avoid responsibility, money is the ultimate motivation to work, and creativity is scoop tomanagement (Mohamed & Mohamad, 2013). The theory asserts that workers require forcible manipulation, resists change, control, and direction for them to achieve company objectives and workers avoid work at all costs. In this style of management, there is negligible delegation, centralized control and supervision (Mohamed & Mohamad, 2013). Indeed, the X-Theory assumes that the managements role is to coerce and control employees. This theory applies in large organizations where X-Theory management is unavoidable (Mohamed & Mohamad, 2013). O n the other(a) hand, we have the Y-Theory which assumes a positive view of human behavior where individuals are normally responsible, industrious, creative, and adopt self-control in their work (Mohamed & Mohamad, 2013). Indeed, this theory would have helped with provider retention in this case study. This is because theory Y encourages participative management where the management consults with the employees in making decisions and affords employees with a chance to control their working environment (Mohamed & Mo